Service
HOTEL REVENUE MANAGEMENT
Our team of experienced professionals will help you to optimize the revenue of your hotel by identifying untapped areas with high revenue potential.
Online Travel Agent (OTA)
Hoteliers will be assisted by our in-house experts to monitor, manage and maximize the hotel’s revenue by incorporating best practices, proven techniques and the latest travel distribution developments.
Social Media
Through our strategic social media marketing campaigns, we will help you to improve your brand awareness, target the right audience and drive traffic to your business so that you may secure direct bookings easily.
Pricing strategy
To stand out from the competition, one of the key factors is pricing. We utilize a combination of different pricing methods to forecast room rates and adjust them based on demand and customer segmentation.
Offline sale
By increasing the number of direct online bookings, hotels are able to achieve significant cost savings through bypassing intermediaries’ fees. On top of that, hotels can have direct communications with the customers to attain information which are crucial to marketing campaigns aimed at building trust and brand loyalty.
HOSPITALITY MANAGEMENT SERVICE
Our team will research every angle of your business and determine the best solution to achieve guest’s satisfaction consistently.
Equipment Maintenance
To protect the value of your property, DHG provides services to ensure your property is well maintained at all times. A well-trained team will be assigned to carry out regular inspections which comply to industry standards.
Range of services that will be provided: Air Conditioning Services, Electrical Services, Carpentry Work, Painting Works, Plumbing Services, Tiling Works, Renovation, Carpets, Curtain & Furnishing, Floor & Wall Polishing and Housekeeping.
Hospitality Training
To ensure a safe and efficient working environment in your hotel, we will conduct on-the-job trainings and coaching programs to every staff so that they adhere to the same Standard Operational Procedures (SOPs). This is important for them to carry out their duties effectively and deliver outstanding customer service.
Laundry Service
The amenities at a hotel are a critical component of a guest's enjoyment during his or her stay. That’s why we place hygiene as our utmost priority. Guests will always be welcomed to a clean and safe environment. To manage this efficiently, we partner with trusted launderettes where cost of laundry can be reduced compared to doing it in house.
PR and Marketing
Our team of knowledgeable and experienced marketers will manage all marketing efforts to increase brand awareness, identify targeted audience and grow brand recognition based on the hotel's unique story and concept.
HOMESTAY MANAGEMENT
Renovation & Interior design
One stop solution from interior design to home renovation. As every project is unique, our Senior Designer will study your requirements and advise you on the design that meets your budget.
24/7 Support on Enquiry
Our 24/7 customer support are trained to handle urgent enquiries on any maintenance issues during the guest’s stay. Moreover, we manage all check in/check out procedures to ensure your guest have a pleasant and memorable experience.
Key Collection and Defect Checking
Upon signing of the authorisation letter, we will do the key collection and defect inspection on behalf of the owner. This helps the owner to save time and effort on following up with the management for the progress.
Accounting and Reporting
To be a trusted hospitality group, we believe that the whole process should be transparent and therefore we provide regular reporting on all your bookings and income.
Housekeeping
We strive to provide hotel standard cleaning for every guest in our homestay. Our launderettes will wash, dry and iron the towel and bedsheets daily after every guest’s check out. This ensures that your next guest will be welcomed to a clean and safe environment.
Photography & Advertising
Our team of talented photographers will take stunning photos with the best angle of your home. This is important because we want to make a great first impression to your potential guests when we upload them on all the short-term listing platforms. The results are higher occupancy rate and consistent income for the owner.
OTA - TRAVELLER REVIEW AWARDS
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Contact Info
F-7-2 Setiawalk Persiaran Wawasan,
Pusat Bandar Puchong,
47160 Puchong Selangor.
+603-8681 4922
contact@dreamscapemgt.com
Pusat Bandar Puchong,
47160 Puchong Selangor.
+603-8681 4922
contact@dreamscapemgt.com